外貿英語函電

外貿英語函電共18個單元：invitation，credit enquiry，samples，enquires and replies，offers，counter-offers，terms of payment，packing and marking，shipment and insurance，acceptance and order，contract and confirmation，establishing and amending L/C，arranging insurance and shipment，effecting panyment，duplicate ordera and repeat orders，complaints and claims，settlement of claims，agency

Introduction

Situation 1 Invitation

Task 1 Invitation for a Trade Fair

Task 2 Accepting an Invitation

Task 3 Invitation for a Business Visit

Task 4 Declining an Invitation

Situation 2 Credit Enquiry

Task 1 Enquiring Through a Bank

Task 2 A Bank's Reply

Task 3 Enquiring Through a Firm

Task 4 A Firm—s Reply

Situation 3 Samples

Task 1 Asking for Samples

Task 2 Sending Samples to a Buyer

Task 3 Sending Samples to a Seller

Task 4 Confirming Duplicate Samples

Situation 4 Enquiries and Replies

Task 1 Making a General Enquiry

Task 2 Replying to a General Enquiry

Task 3 Making a Specific Enquiry

Task 4 Replying to a Specific Enquiry

Situation 5 Offers

Task 1 Making an Offer with Engagement

Task 2 Making an Offer Without Engagement

Task 3 Sending a Quotation Sheet

Situation 6 Counter—offers

Task 1 Asking for a Price Reduction

Task 2 Declining a Price Reduction

Situation 7 Terms of Payment

Task 1 Suggesting Payment by T／T

Task 2 Asking for Payment by D／P After Sight

Task 3 Insisting Payment by L／C

Situation 8 Packing and Marking

Task 1 Stating Method of Packing

Task 2 Clarifying Shipping Mark

Situation 9 Shipment and Insurance

Task 1 Stating Terms of Shipment

Task 2 Introducing Insurance Terms

Situation 10 Acceptance and Order

Task 1 Accepting a Counter—offer

Task 2 Placing an Order

Task 3 Declining an Order

Task 4 Accepting an Order

Situation 11 Contract and Confirmation

Task 1 Sending a Contract

Task 2 Countersigning a Contract

Situation 12 Establishing and Amending L／C

Task 1 Rushing the Establishment of L／C

Task 2 Advising the Establishment of L／C

Task 3 Asking for Amendments to L／C

Situation 13 Arranging Insurance & Shipment

Task 1 Asking for Insurance Arrangement

Task 2 Advising Insurance Effected

Task 3 Urging Immediate Shipment

Task 4 Asking for Postponement of Shipment

Task 5 Sending Shipping Advice

Situation 14 Effecting Payment

Task 1 Asking for the Acceptance of Discrepancies

Task 2 Pressing for Payment

Task 3 Requesting to Defer Payment

Task 4 Declining Deferred Payment

Situation 15 Duplicate Orders and Repeat Orders

Task 1 Sending a Duplicate Order

Task 2 Accepting a Duplicate Order

Task 3 Declining a Repeat Order

Situation 16 Complaints and Claims

Task 1 Complaining About Order Cancellation

Task 2 Claiming for Inferior Quality

Task 3 Complaining About Wrong Delivery

Situation 17 Settlement of Claims

Task 1 Sending Substitute

Task 2 Sending Replacement

Task 3 Settling a Claim

Task 4 Refusing a Claim

Situation 18 Agency

Task 1 Applying for Agency

Task 2 Accepting Application for Agency

參考文獻